Additional information
| Size | DN 10, DN 15, DN 20, DN 25, DN 32, DN 40, DN 50 |
|---|---|
| Class | Class 1500, Class 2500, Class 800 |
| Material | F11, F22, F304L, F316L, F5, F9, F91, LF2 |
| Connection | 150# Flanges, 300# Flanges, BW, SE, SW |
FORGED STEEL GATE VALVE
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Shipping Policy
Shipping PolicyKIPAYO Vendor ships all over the world. We will arrange the shipping unless the order is freight or international, in which case the customer’s shipping account may be used.For all orders, we require payment prior to shipping the order. Please contact a KIPAYO Vendor for a shipping quote. You will receive an email with tracking information when your order has shipped. Also, we can provide all shipping documents for no additional charge (packing lists, commercial invoice, Certificate of Origin, etc.).
Refund Policy
- RefundsOnce the order gets canceled, the amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.Credit/Debit Card/Net Banking/Wallets – 4-8 business daysIf the transaction is done through direct bank transfer then the customer needs to share the below-mentioned details at our Email Id support@kipayo.com from registered e-mail id.1. Account number2. Account Holder name3. IBAN / BIC or othersAfter receiving the required information for a refund, a refund will be processed in 7 business days and the same will reflect in your account in another 2-4 business days.For Direct Bank Transfer payment, a refund will be credited in 6-8 business days after cancellation.
Cancellation / Return / Exchange Policy
Return PolicyAll products come with a limited warranty. If a product is defective, please contact KIPAYO at +34603159621.To return a product, an RMA (Returned Materials Authorization) Form will be provided by KIPAYO Vendor. This form must be included in the packaging. KIPAYO Vendor will not accept packages without an RMA.Once the product has been confirmed to be defective, KIPAYO Vendor will either replace the product or issue a credit, depending on the circumstance.Cancellation CriteriaIncorrect or Incomplete information regarding Customer's address (Street number, Landmark etc.) etc.In case of wrong product price or specification.Unavailability of products - in exceptional cases, if a product runs "out of stock" with the vendor, the product will be canceled.If the area falls under "Non-Serviceable zone" or "out of delivery area" by our Logistic Courier Partner even after placing the order that case order can be canceled.Suspected fraudulent information.Return EligibilityIn case of returning the product, the customer needs to inform us within 7 days of receiving the order. In case, if you received a damaged product, it must be reported to us within 48 hours of delivery.If the product is delivered defective or damaged, in that case, the customer needs to inform us through Register email ID and sent it to (support@kipayo.com) or call us at +34 603159621 (Helpline Number) within 48 hours from the time of delivery.Products should be unused.All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories, and in the original manufacturer’s box/packaging as delivered to you.The invoice should be available.Products marked as "non-returnable" on the product detail page cannot be returned.Returning a ProductThere are 2 ways to Return the product. One is to return the product from our side where we send the courier partner and get the product picked up from customers. However, in some cases, if we cannot provide return service then the customer needs to send the product with their own carrier.
